We also offer services like
IT Rental.
Adarsh computers teams analyze the requirement of customer and provide the best and cost effective solution to customers, Adarsh computersDeals IT rental in Branded and Customize IT Equipments Like Desktop, Laptop, Servers, Scanner, Printers ,Fax Machines etc………….
IT Sales and Services
Adarsh computers teams analyze the requirement and provide the best and cost effective solution to customers, Adarsh computers Deals in Branded and Customize IT Equipments Like Desktop, Laptop, Servers, Scanner, Printers ,Fax Machines etc………….
AMC (Annual Maintenance Contract)
We have been maintaining the hardware of big corporate, small organizations and government undertaking. We have blended our qualitative service with the latest technology to offer our customers a competitive edge.
FMS (Facility Maintenance Services)
We have been providing the FMS maintaining in corporate, small organizations and government undertaking. We have blended our qualitative service with the latest technology to offer our customers.
Solution at Storage level
Adarsh computers provides you the Best storage as per your need, where you can take your back easily with help off various type of software. Storage devices like DAS (Direct Attached Storage), NAS (Network Attached Storage), and IPSAN (IP Storage Area Network) with Inbuilt feature of RAID -0/ 1/ 3/ 5/ 6/ 10.
Networking Infrastructure (Wire & Wireless)
Adarsh computers provides the Network solutions on Data & Voice connectivity solutions to build the point-to-point, point-to-multipoint, and campus-Wide-area networks.
Printing Solution
Adarsh computers provides you the onsite per copy solution on Laser printing, this is necessary requirement for all type of businesses, many times we buy the printers and cartridges expensive with maintenance for such problems, and we provide the printers, on per copy printing. We have starting range printing up to High range printing capacity solution.
Hardware Repairing
From Motherboard to Laptops and Servers, We fix anything.
Technology Consultation
- Visit your location to design a lifestyle solution with you.
- Review your current devices.
- Recommendation for integration options, upgrades and purchases.
- Apply the cost of the consultation to a discount on resulting service and product purchases
Data Recovery
- Recover deleted files from a drive that is in good working order.
- Drives that require advanced recovery methods or a custom recovery solution such as a formatted or failing drive.
- Drives that are physically damaged or require extreme recovery procedures.
Security cameras
Our security services are dependable. Let us provide you with our latest IP security cameras and recorders. So you will be able to see your office or home, and record up to one month of 24/7 on our recorders.
Virus protection
Viruses are everywhere today. It is enough to one-click on the wrong file, and the next thing you know your computer is off or malfunctioning. Adware’s which can interrupt your time in front of the computer, spywares which may record your movements online and store your personal information. Nevertheless, cookies, adware’s, and spywares, may cause a severe virus to your computer. Let our technicians to maintain your computer and prevent unfortunate situations
SCOPEOF SERVICES
We offer the following exclusive in our Annual Maintenance Contract to our valued Customers.
- Facility Management Services
- Helpdesk Management Services
- Technical Services.
Facility Management Services
. Total facility/ solution provider; by best use of available sources thus
Enabling cost effectiveness.
Help Desk Management Services
. Call logging: Though Telephone, Mail or by personally intimating the
Helpdesk.
. Prioritization: Assigning severity or priority to the call depending on the
Criticality of the usage/ user.
. Telephonic Assistance: First level problem solving through telephone assistance from the helpdesk providing instant solution to minor problems.
. Call Allocation and Tracking: Call allocation to the engineer – filling the
Entries in the call report and passing to the concerned engineer and
Tracking the call through co-ordination with the end-user.
. Customer’s status and registering user feedback: Closing of call on
Confirmation with the end-user . Unless the end-user is satisfied the
Status of the call to remain open .
. Escalation: Escalated Support provided by specialized team.
. History: Document facilitates to understand the nature of problems
Occurring in a particular machine and identifying it to a particular
Particular component or software.
. Vendor liaison: For hardware / AMC execution vendor liaison will be done
Form the accounts .
. MIS Report Generation: Periodical report are generated to find the response
And the resolution time. These reports will be passed on to the systems
Department of the company.
. Inventory and Logistics Management: Hardware up-gradation is registered
At the Helpdesk software. Any shifting or a part of the machine also gets
Registered at the helpdesk software.
. Desktop Standardization: Document with respect to desktop standardization to
Be maintained by the helpdesk. It ensures compatibility and ensures smooth
Functioning of the organization.
. Consumable Management: Monitoring consumable usage and distribution.
Defining re-order levels and escalates to the System/ Purchase for ordering the
Consumables.
. Generating Knowledge Database: On analyzing the nature of end-user calls on
Desktop software a database can be created to understand the kind of
Problems users are fasting on differing software platforms. Based on
These reports training programmers can be conducted for the end users.
Technical Services
Hardware Support
. Rectification of simple problems.
. Service for installing then and there.
. Co-ordination with warranty and AMC vendors to ensure speedy
Service.
Software Support
. Support on desktop Operating system, Microsoft office, Lotus Notes and
WinZip. Including reloading from your original/backup media.
. Installation of software updates/versions.
. Help provided in case of virus attacks.
. Configuration of peripherals connected to network.
. Disk Space optimization.
Serves Management
. Full support on Windows NT,Windows 2000 & 2003 and novel network operating systems.
. Disaster recovery strategy for network.
. Fine-tuning and performance of applications.
. Emergency recovery disks.
. Networking tuning (protocols, services.)
. Documentation of Unique Problems and Solution.
Network & Cabling Management
. Structured cabling and fine-tuning of cable-associated problems.
Value added Services
. Regular technology watch and executive briefs for deployment of IT.
. Advice by experts on improvement of IT systems and induction
Of new technology.
. Web related solutions; call center integration .
Our Quality
Functionally, reliability, durability and dependability are the hallmarks of our
Products and services. This is the result of involvement in technological
Superiority, professionalism and cost-effective deliverables in every endeavor.
Service-Dedicated & that’s forever… Our mission is to provide exemplary
Services hale developing long term, collaborative relationship with our
Customers.
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